Kim provided a level of expertise second to none. Not only did she possess the professional wherewithal to market my home, she handled my constant inquiries and phobias. Never did she call me with a problem. Instead if there was a problem, she would first find a solution and then call me with both the "situation" and a remedy. Initially I tried to do a For Sale By Owner, after being told how easy it would be and how much money I would save by doing so. After three wasted months of unnecessary worrying - I signed on with Kim and never looked back. No doubt Kim has much more sophisticated clients than me. But I was never made to feel that my questions or concerns were trivial or that I wasn't the most important client she had at the time. She responded to every text I sent within minutes. The bottom line being, I've been a basket case over selling my house and in the end Kim made the experience pleasant and painless.