Kim was excellent in all regards throughout this process, explaining each step along the way to us clueless first time homebuyers. An excellent negotiator, she managed to obtain a below-asking price on a fully-remodeled home in a desirable neighborhood. I understand this is no mean feat. We did have issues with our Mortgage Company regarding the closing date. Although it was not Kim's fault in the least, she was apologetic and did everything she could to help us stay flexible and minimize the inconvenience. Her and her team know Dallas and its housing market. I would recommend her to anyone who asks.